With social distancing being the new typical, VKYC enables a customer to experience a totally presence-less excursion, without the need to physically connect with anybody.
New Delhi: SBI Card on Monday declared the dispatch of Video Know Your Customer (VKYC) highlight to ensure zero contact, sans hassle customer onboarding process. This dispatch is in accordance with SBI Card’s undertaking to establish a start to finish paperless, advanced sourcing and onboarding process, India’s largest unadulterated play Visa issuer said in a release.
“VKYC dispatch won’t just substantially affect extortion decrease, yet it will also diminish the cost of the KYC process by almost half,” it said.
With social distancing being the new typical, VKYC enables a customer to experience a totally presence-less excursion, without the need to physically interface with anybody.
According to the release, VKYC process uses techniques such as facial acknowledgment, dynamic confirmation code, live photograph catch facial acknowledgment, and geotagging among others, as commanded by RBI guidelines, making it more safe and secure than physical KYC process.
“We are an innovation driven organization and have made strategic investments to make state-of-the-workmanship infrastructure, both at the back end and front end, to improve our user experience. Innovation has been meticulously conveyed to digitize the customer venture at each step and make the whole process seamless,” said Hardayal Prasad, MD, and CEO, SBI Card said.
He further said that in a scenario, where social distancing has become the standard, this component holds immense pertinence for the customers. “We anticipate that it should increase significant footing.”
SBI Card has propelled VKYC following late RBI guidelines allowing the Video-based Customer Identification Process (V-CIP) as a technique for establishing customer personality along with the e-sign process.